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Effective Date: 20.04.2026

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Welcome to Snugglr Comfort Co.  We operate an online store offering pet supplies through a dropshipping model. Your privacy is important to us, and this Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit or make a purchase from our website.

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If you have any questions, you may contact us at info@snugglr.ca.

 

1. Information We Collect

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We may collect and process the following types of personal data:

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a. Information You Provide Directly

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• Name

• Billing and shipping address

• Email address

• Phone number

• Payment information (processed securely via third-party providers)

 

b. Automatically Collected Information

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When you visit our website, we may automatically collect:

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• IP address

• Browser type and device information

• Pages visited and browsing behavior

• Cookies and tracking technologies

 

c. Order Information

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• Products purchased

• Transaction details

• Delivery preferences

2. How We Use Your Information

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We use your personal data to:

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• Process and fulfill orders

• Communicate with you about your purchase

• Provide customer support

• Improve our website and services

• Prevent fraud and enhance security

• Comply with legal obligations

 

We only process your personal data when we have a lawful basis, including contract performance, legal compliance, or your consent.

 

3. Sharing Your Information

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We may share your information with trusted third parties necessary to operate our business:

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a. Service Providers

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• Website hosting (Wix platform)

• Payment processors (e.g., PayPal and credit card providers)

• Shipping and logistics partners

• Email and customer service tools

b. Dropshipping Suppliers

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To fulfill your orders, we share necessary details (such as your name and shipping address) with suppliers who ship products directly to you.

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c. Legal Requirements

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We may disclose your information if required by law or to protect our legal rights.

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We ensure all third parties respect data protection laws and only process your data for specified purposes.

 

4. International Data Transfers

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As we operate globally and use third-party services, your data may be transferred outside your country, including to countries outside the European Economic Area (EEA).

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When such transfers occur, we ensure appropriate safeguards are in place, such as:

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• Standard Contractual Clauses approved by the European Commission

• Transfers to countries deemed to provide adequate data protection

5. Data Retention

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We retain your personal data only as long as necessary to:

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• Fulfill the purposes outlined in this policy

• Comply with legal, tax, and accounting obligations

• Resolve disputes and enforce agreements

 

When your data is no longer needed, it will be securely deleted or anonymized.

 

6. Cookies and Tracking Technologies

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We use cookies and similar technologies to:

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• Improve website functionality

• Analyze site traffic

• Personalize user experience

 

You can control or disable cookies through your browser settings. However, some features of the site may not function properly without them.

 

7. Your Rights Under GDPR

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If you are located in the European Economic Area (EEA), you have the following rights:

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• Right of Access – Request a copy of your personal data

• Right to Rectification – Correct inaccurate or incomplete data

• Right to Erasure (“Right to be Forgotten”)

• Right to Restrict Processing

• Right to Data Portability

• Right to Object to processing based on legitimate interests

• Right to Withdraw Consent at any time

 

To exercise any of these rights, please contact us at info@snugglr.ca.

 

8. Security of Your Information

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We take appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, or alteration. However, no online transmission is completely secure, and we cannot guarantee absolute security.

 

9. Third-Party Links

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Our website may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their policies separately.

 

10. Children’s Privacy

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Our services are not directed to individuals under the age of 16. We do not knowingly collect personal data from children.

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11. Right to Lodge a Complaint

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If you believe your data protection rights have been violated, you have the right to lodge a complaint with a supervisory authority in your country of residence within the EEA.

 

12. Changes to This Privacy Policy

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We may update this Privacy Policy from time to time to reflect changes in legal requirements or our practices. Updates will be posted on this page with a revised effective date.

 

13. Contact Information

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If you have any questions about this Privacy Policy or how your data is handled, please contact:

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Snugglr
Email: info@snugglr.ca