Shipping & Returns

Effective Date: 20.04.2026

 

Shipping Policy
 

Processing Time

Orders are processed within 1–3 business days after payment confirmation.
 

Estimated Delivery Time

Shipping typically takes 5–12 business days depending on your location.
 

Order Tracking

Once your order ships, you’ll receive a tracking number via email so you can monitor your delivery anytime.
 

Shipping Delays

Delivery times may occasionally vary due to holidays, weather conditions, or high order volumes.
 

Incorrect Address Information

Please ensure your shipping details are accurate at checkout. Snugglr Comfort Co. is not responsible for orders shipped to incorrect addresses provided by customers.
 

Returns & Refunds
 

Return Eligibility

We accept returns within 14 days of delivery for unused items in their original packaging and condition.
 

Damaged or Incorrect Items

If your order arrives damaged, defective, or incorrect, contact us within 48 hours of delivery with photos of the item and packaging.
 

Refund Process

Approved refunds will be processed back to your original payment method after the returned item has been inspected.
 

Non-Returnable Items

For hygiene and safety reasons, certain pet care and grooming items may not be eligible for return once opened or used.
 

Return Shipping Costs

Customers are responsible for return shipping fees unless the item received is damaged or incorrect.

Email: info@snugglr.ca